Returns & Exchanges
At OneTigris, we stand by the quality of our tactical gear and apparel; if you are not satisfied with your purchase, you may return items in original condition within 30 days of delivery.
Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the gear is free of hair, dirt, or signs of wear.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing